Terms & Conditions

You can browse our site without disclosing personal data, but purchases require registration. We collect Personal Information to enhance user experience and may use it for marketing, order fulfillment, and research. Users can opt out of promotional emails.

Minor’s Privacy

We do not knowingly collect data from minors.

Use of Cookies

Session cookies are used for e-commerce functionality but are not stored after the session ends.

Third-Party Links

Our site may contain links to third-party websites, for which we are not responsible. Accessing these links is at the user's own risk.

User Information & Sharing

We do not sell or rent personal information. Data may be shared with suppliers only when necessary for services. We may disclose information if legally required.

Account Security

Users are responsible for maintaining the confidentiality of their passwords. Transactions occur over SSL encryption to ensure security.

Returns & Cancellations

Returns must be requested within 30 days and require an RMA number.
Customers are responsible for return shipping costs back to the Elyria, OH warehouse.
No refunds for shipping & handling charges.
Custom and special orders are non-returnable.
A restocking fee may apply to returned or canceled items.

Product Information & Revisions

We strive for accuracy in product descriptions but are not responsible for errors. Manufacturers may update product details and pricing without notice, and we do not guarantee prior notification of such changes. If this is the case for your order, we will contact you before processing.

Warranties

Royal Supply is a distributor, not a manufacturer. Product warranties are solely provided by manufacturers. We disclaim all express or implied warranties, including merchantability and fitness for a specific purpose.

Terms and Conditions for ACH Transactions

Acceptance of Terms
By placing an order on our platform, you agree to these Terms and Conditions for ACH transactions.
Authorization
You authorize us to initiate Electronic Debit Orders (ACH payments) from your designated bank account to process your payments for purchases made through our platform.
Payment Processing
Your order will be processed once the payment has been received and confirmed via ACH. Funds must be successfully transferred from your bank account for the order to be fulfilled.
Bank Account Information
You agree to provide accurate and complete bank account details necessary for processing ACH payments. You are responsible for ensuring sufficient funds and for maintaining current bank information with us.
Security and Privacy
We implement reasonable security measures to protect your bank account information. However, you acknowledge that electronic transactions are subject to inherent risks.
Rejection and Refunds
If an ACH payment is rejected or returned, we reserve the right to cancel or delay your order. Refunds for canceled or returned transactions will be processed according to our refund policy.
Cancellation and Changes
You may cancel or modify payment instructions before the transaction is processed. Once processed, ACH payments cannot be reversed through us.
Liability
We are not responsible for any delays or failures caused by your bank, network issues, or incorrect information provided.

For questions, contact [email protected].